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      Teleperformance – Employee Review - OP CUSTOMER EXPERT I_EN B2 TP Employee Review

      3.0
      Apr 13, 2026
      Op customer expert i_en b2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teleperformance offers a competitive salary compared to similar roles in the market. One of the standout benefits is the onboarding process—they provide 1–2 months of paid training, which helps you properly understand the role before being fully evaluated. Additionally, the work schedule is a big advantage since weekends (Saturday and Sunday) are typically off, allowing for a better work-life balance.

      Cons

      The work environment can feel somewhat rigid, similar to a school system, where processes and rules are strictly followed. Career growth may depend not only on performance but also on alignment with management, which can be more noticeable here than in other companies. The role is office-based, which might not suit those looking for remote flexibility. Also, there were instances where bonuses were unclear or not consistently explained, which can create some frustration.

      avatar
      TP Response
      2mo
      👋🏻 Hi, thanks for your comment. We'll make sure to keep it in mind as we work to improve each of our services every day. ✍🏻 #MadeForMore

      Explore other reviews about TP

      5.0
      Jul 13, 2026
      Technical trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good to work but very hard to maintain consistency

      Cons

      Pressure will hurt you So Much

      avatar
      TP Response
      1d
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
      3.0
      Jul 9, 2026
      Customer service agent/social media moderator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

      Cons

      Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

      avatar
      TP Response
      1d
      We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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