Not Worth the Stress - Financial Services Agent TP Employee Review

1.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Most of the people are very nice and they do a lot to boost moral.

Cons

Really bad pay. Extremely stressful environment. Trainers need to be far more educated on the information they're supposed to be teaching. You actually have to raise your hand and wait for your supervisor to sign you out for lunch. It's like working in a prison. You can spend literally half your break waiting in line to get on or off the floor. There are no raises and most schedules have split days off. There is a ton of room for advancement but all the positions have low pay and do not offer raises.

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TP Response
9y
Thank you for your review! Your opinion is very important to us. Please feel free to share your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at teleperformance.com > Spotlight > Human Resources Inquiry. Best regards!

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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