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      Supervisor - Teleperformance Hellas - Anonymous employee TP Employee Review

      2.0
      Jul 20, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that it is one of the few companies that are willing to sponsor foreigners based on the need and urgency of the positions to fill.

      Cons

      What they promise in the contract is not true. Bank holidays are not given. Overtime is not paid. Salaries are very undervalued. Opportunities for advancement are only given if an employee becomes a spy for the company. I guess good, hard work is not recognized in this company.

      avatar
      TP Response
      9y
      Hi, we are sorry to hear that. We have many programs to train and develop our leaders in the company. We work very hard every day to deliver a better leadership team to all of our employees. It's very important for us to get as many feedbacks as we can to continue to improve. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiriy at teleperformance.com > Spotlight > Human Resources Inquiry . Best regards!

      Explore other reviews about TP

      5.0
      Jun 22, 2026
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

      Cons

      I don’t really have anything bad to say about TP

      3.0
      Jun 16, 2026
      Customer service expert i
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

      Cons

      Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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