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      TP

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      Great pay - HORRIBLE TRAINING (Insurance) - Insurance Agent TP Employee Review

      2.0
      Jan 10, 2017
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, bonuses, game room, 2 large break rooms, food trucks for lunch, outside eating/smoking areas

      Cons

      both pre-licensing and 5+ weeks training did not help AT ALL, schedules are set so if you need to call out you have to find someone to take your shift but its kind of hard to because the environment you work in is not engaging with your other coworkers for you to be able to ask. Assigned breaks/lunches so the moment you step away from the phone to use the bathroom, check your phone, grab a snack, take a breather, etc. you're not getting paid

      avatar
      TP Response
      9y
      We appreciate your candidness and thank you for bringing this to our attention. Our goal is to make sure our employees undergo extensive but fun training while enjoying the company of co-workers. We also follow certain policies to see to it our clients' customers' sensitive personal and financial information is secure.

      Explore other reviews about TP

      5.0
      Jul 13, 2026
      Technical trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good to work but very hard to maintain consistency

      Cons

      Pressure will hurt you So Much

      avatar
      TP Response
      11h
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
      3.0
      Jul 9, 2026
      Customer service agent/social media moderator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

      Cons

      Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

      avatar
      TP Response
      11h
      We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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