Reviews for teleperformance - Customer Support Associate TP Employee Review

3.0
Feb 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Only salary is good if you're performer.

Cons

Management issues Shift related issues Operation is not supportive Growth is not there

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TP Response
7y
Our goal is to make sure our employees are guided by the management, provided feedback and equipped with enough knowledge to be able to support customers. We're sorry we didn't meet your expectations but we wish you all the best for the future! Kindly share this to us via http://bit.ly/TPHR-newform.

Explore other reviews about TP

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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