Great Place to Work and Make Friends - Customer Service Representative TP Employee Review

5.0
May 31, 2015
Recommend
CEO approval
Business Outlook

Pros

I have worked at Teleperformance in Grand Rapids for 6 months. I was concerned after reading some of the reviews, but I'm so happy I took the chance. As long as you stay focused on what you are there for; to work and earn a paycheck, then you will be successful.

Cons

There are some people that work here that are dramatic or are always trying to find a way to get out of doing their job. That makes it harder on the rest of us.

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TP Response
8y
Thank you very much for the positive comments. We are happy that you're enjoying your stay at Teleperformance. We see to it our employees are provided a positive experience with us while receiving proper income and opportunities for career growth. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Have an awesome week ahead!

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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