Would not recommend - Medicare Sales Agent TRANZACT Employee Review

1.0
Jan 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Other AGENTS are nice and most will help you out. Receptionist at Fort Myers office was the best part of that company! She did EVERYTHING and then some to make the big wigs look good. I do believe she is part angel!

Cons

Cons? That’s an appropriate word for this part of the review! The “managers “ only care about their bottom line and how much YOU will kill yourself to line their pockets. The “supervisiors” are the type of person who falls under, if you can't do...teach! The supervisors were told that they had 2 options: 1. Get back on the phones or 2. Take a 3 months severance pay and find a new job! ALL this right after the holiday! AWESOME! As for the “managers” some were demoted from their jobs down to “coaches” while another one was promoted to facility manager, this person btw is dating an agent who has never bonuses in but still gets a paycheck. Crazy huh? If you are looking for an insurance position where you can make money, keep looking! This is NOT the place for YOU! Right before Annual Enrollment this year, they cut the commissions by 61%! DO YOU KNOW HOW MUCH MONEY THESE PEOPLE LOST OUT ON THIS YEAR??? It was a lot I’ll tell you that! Some agents were fired right before Annual Enrollment began forcing them to flounder to find a job to make ends meet, while others were let go either during or right after! Or before the holiday! Merry Christmas to you! BUT....this company says they are “family oriented” They wouldn’t know family oriented if it reached up and slapped them in the face! If you are not sleeping with a supervisor/manager or know dirt on the company or pending a lawsuit for falling down a flight of stairs you will not make it at TZ. They have complete control of your leads and the states you get leads from, no matter what they try to sell you...and keep in mind, they ARE salesmen! This place is a petridish of insanity and I wouldnt’ recommend a cockroach to take a position at this company! they do not know what teamwork is nor respect of another human being! Please Please Please, heed my warning and seek other employment!

Explore other reviews about TRANZACT

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, supportive coworkers, and opportunities to grow and learn in the insurance field. Some leaders are very encouraging and helpful, The job teaches strong communication and problem solving skills, especially handling customers over the phone.

Cons

The work can be mentally draining at times due to difficult customer interactions throughout the day. Leadership styles can vary a lot depending on the team or manager, so adapting to constant changes and different expectations can sometimes be stressful. There are also frequent changes within teams and processes.

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There's money to be made, not outside of AEP/OEP much. they train you well and most of the managers are flexible and caring.

Cons

Only certain programs are worth it there I was in their Aetna direct program first and that was good, leads knew who they were talking to, what to expect etc. However their programs outside of direct ones are bad, they trick people into calling in with the promise of a grocery card that does not exist. The most vulnerable community who needs the most help, made me feel like I was a scammer. Or they thought they were calling the carrier or Medicare themselves.

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