Medicare Supplement Agent in 2017 - Insurance Sales Agent TRANZACT Employee Review

3.0
Jan 11, 2018
Recommend
CEO approval
Business Outlook

Pros

High hourly pay, great training, team supervisors were truly invested in agent's success, helping people with important financial decisions, great coworkers.

Cons

No job security; low commissions; very low morale; top performance agents are repeatedly rewarded for stealing sales and lying to clients; bizarre culture of favoritism and celebrity treatment between veteran employees and management; secrecy and dishonesty in regard to leads that were provided, where they came from, and their quality; a flawed system of "giving you the leads you'll be able to sell best" based on past performance with no further explanation; mass sudden layoffs company-wide; heavy micromanagement of employees; don't ask questions above your pay grade.

Explore other reviews about TRANZACT

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, supportive coworkers, and opportunities to grow and learn in the insurance field. Some leaders are very encouraging and helpful, The job teaches strong communication and problem solving skills, especially handling customers over the phone.

Cons

The work can be mentally draining at times due to difficult customer interactions throughout the day. Leadership styles can vary a lot depending on the team or manager, so adapting to constant changes and different expectations can sometimes be stressful. There are also frequent changes within teams and processes.

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There's money to be made, not outside of AEP/OEP much. they train you well and most of the managers are flexible and caring.

Cons

Only certain programs are worth it there I was in their Aetna direct program first and that was good, leads knew who they were talking to, what to expect etc. However their programs outside of direct ones are bad, they trick people into calling in with the promise of a grocery card that does not exist. The most vulnerable community who needs the most help, made me feel like I was a scammer. Or they thought they were calling the carrier or Medicare themselves.

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