Decent hourly wage plus commission - Anonymous employee TRANZACT Employee Review

3.0
Mar 7, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a sales position it was nice to be able to count on at least some money coming in while you learned to sell insurance products over the phone. Sales management team did try to help you work through rough spots tso you could close more business. Depending on what team you worked on, it was a Monday-Friday job, but some of the other teams worked Saturday and/or Sunday's. Newbies did not work the day shift. They were somewhat flexible with your schedule. Threw a nice Christmas party and gave us a Pumpkin Pie at Thanksgiving.

Cons

This is a call center environment. Non stop phone calls. You had to watch the clock on your breaks as if you were two minutes late you would not get paid for that break. As a new recruit you worked into the evening as they did business with customers on the west coast. This could mean getting out as late as 11:00pm. It is a 40 hour work week, which did not allow you do more sales if that was your goal. You could not get any overtime. Told you could make close to 100k per year, but in the 6 months I was there, I did meet anyone that came close to that . I personally did not like being confined to a desk for 8 hours a day. No opportunity to get to know the others you worked with unless you can talk and eat your lunch at the same time.

Explore other reviews about TRANZACT

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, supportive coworkers, and opportunities to grow and learn in the insurance field. Some leaders are very encouraging and helpful, The job teaches strong communication and problem solving skills, especially handling customers over the phone.

Cons

The work can be mentally draining at times due to difficult customer interactions throughout the day. Leadership styles can vary a lot depending on the team or manager, so adapting to constant changes and different expectations can sometimes be stressful. There are also frequent changes within teams and processes.

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There's money to be made, not outside of AEP/OEP much. they train you well and most of the managers are flexible and caring.

Cons

Only certain programs are worth it there I was in their Aetna direct program first and that was good, leads knew who they were talking to, what to expect etc. However their programs outside of direct ones are bad, they trick people into calling in with the promise of a grocery card that does not exist. The most vulnerable community who needs the most help, made me feel like I was a scammer. Or they thought they were calling the carrier or Medicare themselves.

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