Don't Settle!!! Life is too short to be miserable at work. You'll notice the high turnover. They're always hiring. - 2-15 Licensed Agent TRANZACT Employee Review

2.0
Oct 11, 2013
Recommend
CEO approval
Business Outlook

Pros

If you're unemployed it's a job. If you're lazy there's a golf cart to drive you to your car in the back of the parking lot. There are some really nice people who work there. They can help you make it through the day.

Cons

Management and supervisors can barely help you because the are so many frequent changes nobody ever seems to know if they're coming or going. Beginning of shift meetings are a joke. They could actually be helpful and motivational if the managers and supervisors giving the meeting weren't also complaining about the job all the time. Also, you don't want to work here simply because it's DIRTY! The air quality is very poor. I know people who haven't had breathing problems before but are now using an inhaler. People are always coming to work sick because if you take time off there's no way you're going to make enough sales to make bonus (not commission). There is no commission. The insurance industry is booming but it's a struggle for most of the agents here. Lack of proper training is rampant. High pressure is expected. Educating the customer and making sure they fully understand their decision is not necessary. As long as you get the application done you're good.

Explore other reviews about TRANZACT

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, supportive coworkers, and opportunities to grow and learn in the insurance field. Some leaders are very encouraging and helpful, The job teaches strong communication and problem solving skills, especially handling customers over the phone.

Cons

The work can be mentally draining at times due to difficult customer interactions throughout the day. Leadership styles can vary a lot depending on the team or manager, so adapting to constant changes and different expectations can sometimes be stressful. There are also frequent changes within teams and processes.

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There's money to be made, not outside of AEP/OEP much. they train you well and most of the managers are flexible and caring.

Cons

Only certain programs are worth it there I was in their Aetna direct program first and that was good, leads knew who they were talking to, what to expect etc. However their programs outside of direct ones are bad, they trick people into calling in with the promise of a grocery card that does not exist. The most vulnerable community who needs the most help, made me feel like I was a scammer. Or they thought they were calling the carrier or Medicare themselves.

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