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TSYS|Total System Services

Engaged Employer

Didn't love it - Customer Service Representative (CSR) TSYS|Total System Services Employee Review

3.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

It was a job that paid

Cons

Getting yelled at by callers. Often advised to fake stats to keep up with ticket demand. No suggestions entertained for process improvement by any management or leadership.

Explore other reviews about TSYS|Total System Services

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and vacation time

Cons

A lot of overtime and busy work

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good, friendly staff and management. remote work. No micromanaging

Cons

Change control process is very restrictive. Bureaucracy is very stifling. All work has to be done after hours.

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