Just started in this company - Bilingual Customer Service Representative TTEC Employee Review

4.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good communication, quick recruitment, easy interview (group interview)

Cons

Work hours in constant change

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TTEC Response
8mo
Thank you for sharing your experience and for recognizing our communication and hiring process! We’re happy to hear that your start with us has been a positive one. We also appreciate your feedback on scheduling and understand how important consistency is. Wishing you continued success as you grow in your role with us.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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