Partially and arrogance among hierarchy - Customer Service Representative TTEC Employee Review

3.0
Oct 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Perkit up points and incentive

Cons

They'd find a way to disqualify you from incentive.. co-workers are often envious of new guys making more sales than them. They'd make an effort to go through all your chats and find an error within. Take a screenshot and share it on the entire process floor.

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TTEC Response
8mo
Thank you for sharing your experience. We’re glad to hear you appreciate the perks and incentives available. We also value your feedback about recognition and teamwork — we understand how important it is to create a fair and supportive environment where everyone feels valued. We’ll continue working to ensure our culture reflects that commitment.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
6d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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