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      TTEC

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      TTEC reviews

      In transition - Anonymous employee TTEC Employee Review

      3.0
      Apr 2, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a good focus on core values that make a company great. The company seems to care about the well being of its employees. The company is large enough there are a lot of opportunities.

      Cons

      The technology practice is in serious transition. There is a reluctance to step out on a ledge to get the resources needed to move the practice forward. Public company pressures keep the focus on short term only.

      avatar
      TTEC Response
      10y
      Thank you for the review! TeleTech is committed to improving its systems and processes so there might be a few bumps along the way although we're really optimistic the turn out to be entirely beneficial.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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