Modern day slavery - Customer Service Representative TTEC Employee Review

1.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good entry level job to get started in customer service. Paid holiday.

Cons

Customers suck No room for growth Expectations are nearly impossible

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TTEC Response
5mo
Thank you for sharing your feedback and for your years of service with TTEC. We’re glad to hear you appreciated the paid holidays and the opportunity to build experience in customer service. We also take your comments about growth opportunities, expectations, and customer interactions seriously — feedback like this helps us identify ways to better support and develop our teams. We wish you continued success in your role.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
2d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wow YOU CAN Work at home

Cons

If you love to be harassed, discriminated against and tortured, this company is for you!

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