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      TTEC

      Engaged Employer

      TTEC reviews

      Ok if u need experience - Ccustomer Service Representative TTEC Employee Review

      2.0
      Feb 12, 2026
      Ccustomer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work from home, you don’t need to have your camera on. You’re comfortable while working. You can take all the time off you need in advance without penalties.

      Cons

      Low pay, no raises ever, if you’re sick and have no pto you’re written up. Sitting down all day will ruin your body after a while. You have to learn the job yourself even after training for a month.

      avatar
      TTEC Response
      4mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the flexibility, comfort, and paid time off policies. We also take your comments about compensation, training, and workload seriously — feedback like this helps us identify ways to better support our employees. If you’d like to share more about your experience directly with us, you can do so at ttecwehearyou.com.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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