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      TTEC

      Engaged Employer

      TTEC reviews

      Focused on pleasing health insurance client accounts with extreme metrics - ISR- Inside Sales Representative TTEC Employee Review

      3.0
      Feb 22, 2026
      Isr- inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits Remote Great training for those who are considering management Opportunities to improve are based on several categories

      Cons

      Everyone starts temp to perm Pay changes seasonally based on clients' needs Hours fluctuate seasonally Quality Assurance reviewers do not grade the same Appears to be set up to fail Stressful environment because of metric standards

      avatar
      TTEC Response
      3mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the benefits, remote work, and training opportunities. We also take your comments about seasonal pay, fluctuating hours, QA consistency, and workplace stress seriously — feedback like yours helps us identify areas where we can improve communication, support, and the overall employee experience. We wish you all the best in your future endeavors.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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