Can get good experience in this sector - Chat Associate I TTEC Employee Review

4.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Mentors and allocated to help you understand the work Training period is of 2 months

Cons

You can be asked to worked overtime Sometimes you will have to work overtime to meet the seasonal demand

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TTEC Response
2mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with the training, mentorship, and learning opportunities provided. We also appreciate your comments regarding overtime and growth opportunities, and we value this input as it helps us continue to improve the employee experience. We wish you all the best in your continued journey with us.

Explore other reviews about TTEC

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
4d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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