layoffs without warning! managment doesnt know what they are doing - EMR Support TTEC Employee Review

Will lay off employees the same day without notice If you have a question for Q and A about your score, you cannot speak with them, and when asked why, you get the answer of "because you just cant". When asked about the score, they tell you "we dont know why that was your score, maybe ask someone in TEAMS to see if they have an answer." team sups even got laid off without any warning. There is NO pay raise unless you move up to a trainer, They will change your schedule without you knowing until you log in the next day. You will get harassed about how no one changed your schedule and your working off the clock. Then an hour later you will be asked why aren't you working. It will take up to 3 days (after sending proof ASAP that your schedule was changed without your knowledge) for anyone to even try to figure out what is going on with your scheduale.