HORRIBLE!!!!!!!!!!!!!!!!!!!! - Anonymous employee TTEC Employee Review

1.0
May 11, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothis good can be said about this company

Cons

Worst place ive ever worked at. This place treats their employees as if they are robots and expects them to work as such also. I worked there for 3 years and was only offered a raise once. Theres no room for advancement unless you kiss the team leads behinds on an hourly basis. They constantly ask for overtime but refuse to give the agents any time off for any reason. Their clientel are the most horrific people I have ever had to deal with in my entire life and when they treat the agents poorly instead of having the agents backs the managers constantly throw te agents under the bus to please the members. I would not recommend this company or sister companies to my worst enemy.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
TTEC Response
3d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

avatar
TTEC Response
3d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All