Company is a Joke - Customer Service Representative TTEC Employee Review

Management is terrible. There is no communication between leadership at all. When a new line of business was about to be launched they told everyone to apply and individuals who were doing well had some tenure etc would be moved. Then when it came time to launch they sprang the nope only new hires now. Therefore new hires would be making considerably more than even TLs in other lines. Also no handicap accessibility and when posing the question to the site director ppl were told it wasn't in the budget!!