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      TTEC

      Engaged Employer

      TTEC reviews

      Corporate Headquarters - Anonymous employee TTEC Employee Review

      2.0
      Nov 4, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job flexibility (working remotely on occasion), PTO is decent especially after completing first year, full bene's and 401k match (although all health/retirement plans are pretty bare-bones/stripped down... but still better than nothing). Opportunities for career advancement if you know how to play the corporate game well by "kissing the right behinds" and working an ungodly amount of hours.

      Cons

      Executive management struggles to retain top talent by offering stagnant wages combined with ever increasing work demands - Teletech has earned a reputation with outside companies as having a 'revolving door' at all levels of the business.

      avatar
      TTEC Response
      9y
      Thank your for your feedback. We appreciate that you took the time to give a detailed review about your experience at TeleTech. We're happy that you like the job flexibility and benefits you receive at work. We believe management is committed to retain and promote performing employees more than ever with the launch of iAspire. As you know, it helps boost the careers of employees from within. I hope that you will personally be able to benefit from this and that your stay at TeleTech proves to be a great decision for you. Thank you once again for the review.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      3d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      TTEC Response
      3d
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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