not enough pay for so much expected - Health Insurance Agent TTEC Employee Review

1.0
Nov 21, 2016
Recommend
CEO approval
Business Outlook

Pros

JOB IS FROM HOME SO THATS A GOOD THING IF YOU HAVE KIDS

Cons

if they need help they force hours very stressful for the little bit of money they pay they don't care about there employers if they did they will take out more time in training us we are in training a whole month in half the things that was in training did not really benefit me once i started taking calls we have TL that don't never know a answer when you need help i hope i get blessed with a new job also have horrible system issues

avatar
TTEC Response
9y
Thanks for leaving your feedback! We appreciate that you like the work from home setting at TeleTech. We're sorry that your current experience with TeleTech didn't match our reputation as a great company to work in. We definitely want to make sure that new employees like you get the best training to be able to produce excellent work. Thank you for bringing this up as we see how we can better leverage our training program.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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