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      TTEC

      Engaged Employer

      TTEC reviews

      For your sanity, stay away from Teletech. - Licensed Health Insurance Agent- UHC TTEC Employee Review

      2.0
      Nov 30, 2016
      Licensed health insurance agent- uhc
      Recommend
      CEO approval
      Business Outlook

      Pros

      The other employees are awesome and you all unite in you hate for Teletech. Training for sales was good. Great place to work if you just need to make some cash then go

      Cons

      You have to make sure you pay is correct, constantly. Management has no idea what's going on. This is the most disfunctional place of employment I've ever seen. It's like Teletech work up and said, let's hire people then figure out what we want to do with them. The systems are always going down. Customer service employees are idiots, actual idiots. This company is so numbers driven is gross. But they won't admit. And don't expect to get anything accomplished quickly here.

      avatar
      TTEC Response
      9y
      We apologize that your experience with TeleTech hasn't matched our reputation as a great company to work in. We want to thank you for taking the time to give us your feedback. We're glad you like the sales training on the other hand, we hope you are raising the pay concern with your supervisor as this is something that can be resolved quickly. More than ever, TeleTech is committed to retaining top talent and developing them, especially with the launch of iAspire which aims to propel the careers of employees from within. We've taken note of your comments and we'll look into them. Thank you once again for the review.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      3d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      TTEC Response
      3d
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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