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      TTEC

      Engaged Employer

      TTEC reviews

      Great work from home opportunity - Customer Service Representative TTEC Employee Review

      3.0
      Dec 1, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teletech has an in-depth training program. The team leaders are extremely proactive when assisting the employees. As a work from home agent there is zero commute, casual dress code, and the opportunity to work as much as you'd like.

      Cons

      he pay rate is low, I worked two seasons on a campaign at $9.50 an hour. This year I accepted the same position directly through the company I was contracted for and the the pay is $18 an hour.

      avatar
      TTEC Response
      9y
      Thank you for your feedback. We're glad you liked our training program and appreciate the team leads since they are really dedicated to assist you. The pay is something we're continuously working on to be more competitive for you.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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