Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      Banking - Deposit Service Representative - Deposits Member Service Representative TTEC Employee Review

      1.0
      Jan 16, 2017
      Deposits member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A/C in summer and heat in winter in the building, benefits for full-time employees only, a cafeteria with okay food selection at okay prices, high priced vending machines available

      Cons

      This call center company offers no benefits to part-time workers, pays wages below the federal poverty guidelines in the majority of their positions in Springfield Missouri, and hires supervisors with no people skills. Poor equipment: computers that crash & headsets that you can not hear with. Regarding the Banking line of business: No appeals process in place for the employee regarding Member Satisfaction Survey's. The employee is always wrong and told "I am sure there was something else your could have done/said."

      avatar
      TTEC Response
      9y
      Thank you for the review. We apologize that your experience with TeleTech hasn't matched our reputation as a great company to work at. We do try our best to offer as much as we can to the compensation and benefits of different types of employment. If you feel that the offer did not match your qualifications, I hope you were able to consider our other openings. We do realize that the system can be challenging at times, and we're working on it. Thank you once again for your feedback, it is very helpful for the company's overall improvement.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      TTEC reviewsTTEC Deposits Member Service Representative reviewsTTEC review