I've been in training for 9 days. You are in an online meeting class with 15-20 other new hires. You spend most of your day on your own because your trainer doesn't know much more then you. Then you spend the day listening to others talk over each other and complain they can't get anything to work or they don't know what we're doing. You basically spend about 2 weeks lost and listening to others expressing the same sentiments. Then your trainer is overwhelmed and just picks 4 or 5 out of the group to focus her attention on while basically ignoring the rest of the group. Then you get thrown on the phones and you're clueless.