Primary Support - Primary Support Coach TTEC Employee Review

2.0
Jan 19, 2017
Recommend
CEO approval
Business Outlook

Pros

I did find friends in working with other employees. We were all we had to help one another. Everyone was hesitant about involving management because it would only cause more choas and someone would be judged.

Cons

disorganized management, unfair scoring, no raises no matter how long you've been there or even if you get promotion, new empolyees start at a higher pay, schedule changes without notice

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TTEC Response
9y
Thanks for the review. We're glad you find support and assistance through your team members. We're sorry if feel that management was disorganized. We've had new people come in and we're sure the changes being implemented will resolve most of the issues you've experienced. We've always been a company that listens, if you want to share more of your thoughts, please email us at socialmediateam@teletech.com. Thank you once again for your feedback, we appreciate it.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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