Tele Tech at home has zero tolerance for those who think outside of the box - Anonymous employee TTEC Employee Review

1.0
Apr 29, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a work from home job.

Cons

Management is very uptight. Hypersensitive to any language that does not fall in line with being a obsequious and servile employee. If you use big words or are expressive about how things could be done or if you raise questions about ANYTHING that they do from poor technical support to poor functioning of their software systems, they consider you uncontrollable and move towards terminating you. They cannot accept legitimate suggestions on how their operations could improve from a user's perspective. They see any constructive criticism as threatening and move to terminate anyone that voices such suggestions.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
5d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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