Can't wait til they hire again! - Inbound Customer Service Representative TTEC Employee Review

5.0
May 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Training straight forward and does prepare you well for the work and computer programs. I only left due to cable problems. Would love sales! WORK @ HOME

Cons

Would have liked opportunity to train others. and little higher wage. but the pluses out weight the cons.

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TTEC Response
9y
Thank you for the kind words! We're glad you enjoyed TeleTech's work from home!

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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