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      TTEC

      Engaged Employer

      TTEC reviews

      worst job you will ever have - Tmobile Customer Service Representative TTEC Employee Review

      1.0
      Jun 24, 2012
      Tmobile customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      most of the time its the only job in the whole county, and they hire ANYONE.

      Cons

      you have to bring up your computers and programs before being logged in so the first part of your workday is unpaid, 6 minutes to use the bathroom all day outside of your break times, the company as well as their client do not care about the employees what so ever, constantly forced to cut your breaks short, when you call off they tell you to bring a doctors not but when you do they tell you it doesnt mean anything and write you up for time missed, and much much more.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

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      TTEC Response
      6d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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