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      TTEC

      Engaged Employer

      TTEC reviews

      Not planning to retire from here - Customer Service Representative TTEC Employee Review

      2.0
      Jan 14, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like disorganization, indecisiveness, and lack of communication between management levels, this place is for you!

      Cons

      Customer Service reps (Advocates) make $11/hour. No merit increases so you can theoretically work here for 20 years and still make $11/hour with good attendance and customer reviews. Oh and the ice machine (the only one) runs out of ice by 1:00 pm so if you're working a late shift, sorry, no ice.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 2, 2026
      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule flexibility and benefits, great people

      Cons

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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