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      TTEC

      Engaged Employer

      TTEC reviews

      Could be worse - Customer Service Representative TTEC Employee Review

      4.0
      Aug 23, 2012
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gain great experience in csr/call center situation, once you get the hang of it. Get paid for training. Team members are helpful.

      Cons

      Pay for type of work should be higher, no part time; associates become burnt out.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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