A little better than ACT - Anonymous employee TTEC Employee Review

2.0
Jan 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive wages and you don’t have to get your hands dirty. The location is close to home and the environment seems very nice at first. I love the view from the outside break area! 401k and vacation packages are competitive to other companies in the area.

Cons

I have a lot I could say here, but in fear of someone having the ability to identify me, I will keep it short and simple. Trust no one. Do only your required tasks, nothing more nothing less. Speak to co-workers as minimally as possible. Follow the rules. Don’t expect advancement unless you are personal friends with management. Never voice your opinions or be openly honest about ANYTHING.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
3d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

avatar
TTEC Response
3d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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