Brilliantly amazing. - Customer Service Representative TTEC Employee Review

5.0
Sep 1, 2012
Recommend
CEO approval
Business Outlook

Pros

It was my first job. Never did i imagine that i'd be hired by Teletech, a very prestigious company. and never did i imagine that having a job would be fun. A very warm atmosphere would welcome you. I never thought that my first job would be this amazing. I had the most understanding and smart trainor. You would never be left behind. Though i never really lasts long in Teletech (due to my sickness), i could say that they are the best BPO company.

Cons

There are no downside at Teletech. Everything is amazing in its own way.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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