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      TTEC

      Engaged Employer

      TTEC reviews

      Horrible Leadership with Horrible Process - Anonymous employee TTEC Employee Review

      1.0
      Mar 14, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work from home is literally the only pro.

      Cons

      Nearly no one in leadership should be a leader. The pay is awful. They're not uniform on policy. The system issues are pathetic & they make it your fault they their systems delay you. They belittle everyone despite knowing very little. The amount of reasons they can not pay you is terrifying.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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