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      TTEC

      Engaged Employer

      TTEC reviews

      Tough environment, learned lessons the hard way. - Anonymous employee TTEC Employee Review

      2.0
      Oct 23, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Respected among peer groups within industry *Wide variety of opportunities and LOBs to take part in and learn *Strong middle management and entry level population pride and work ethic

      Cons

      *Pigeon holed in "their" way to operate - not agile in navigating cutting edge technology *Senior management, specifically operations, primarily manage by intimidation and fear. The exception would be if you are part of an elite team in the inner circle. *Disappointing ethical and moral behavior at senior levels

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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