Training is a JOKE - Anonymous employee TTEC Employee Review

1.0
Sep 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They will hire ANYONE. Paid training.

Cons

Horrible training. The trainer I had actually pretended to wrestle a sea lion during training. I am 100% certain that has nothing whatsoever to do with working in a call center. Also, there is a section of online training that is supposed to take 10-12 hours and we were given approximately 2 hours to complete it. Needless to say, I did not have an opportunity to complete it. I was told I had violated something I was supposed to have studied in that uncompleted training and was fired because of it. I told the manager who fired me that I had never heard of what I was being accused of and had never read anything about it. That did not matter. I got fired anyway.

Explore other reviews about TTEC

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

avatar
TTEC Response
4d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

See reviews by: Helpful|Rating|Date|All