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      TTEC

      Engaged Employer

      TTEC reviews

      I wouldn't work for Ttec - Customer Service Representative TTEC Employee Review

      1.0
      Oct 25, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is none at all they are the worst company to work for, they don't appreciate their employees and treat them like crap, and take advantage of you don't even train you properly or give you the tools to do your job. I wish i didn't have to give a star to submit this but I have to .

      Cons

      They don't train you, they treat you like crap and take advantage of you. Don't appreciate their employees.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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