Worst call center ever!!! - Medicare Customer Service Representative TTEC Employee Review

They try to enforce code policy but people would have on clothes as if they were going out to the club or they would wear their pajamas, house coat and house shoes as if they were at home. The lead would not let other leads help you if you had any questions. She would rarely help if you had questions. She would not take any sup calls for you even if they were kudo calls and you would get a couple of those per day. Before I left they raised the pay to $14.00/hr and would threaten to fire you if you didnt up sale. Co-workers cursing each other out on the floor while youre on thr phone with a member. Worst call center experience for me.