🚨🚨🚨The WORST PLACE TO WORK IN THE WORLD! 🚨🚨🚨 - Customer Service Representative TTEC Employee Review

1.0
Feb 21, 2019
Recommend
CEO approval
Business Outlook

Pros

The only pro is that you can eat at your desk only if you aren’t on a call! YOURE ALWAYS ON A CALL!!!!

Cons

Do not waste your time at this place!!!! You have to clock out to use the restroom!!!!!! You are confined to your desk all day! No CELL PHONES! The treat everyone like children! Desk are small and worn out! No one dressed professionally! Pay sucks! Benefits are awful! If you miss a day prepare to be harassed by your supervisor and their manager! They don’t care if you have the flu! Leaving this place soon because they have NO RESPECT for their employees! The job is super stressful and training teaches you nothing! The trainers are VERY unprofessional! They tell you that you will have a set schedule and that’s a lie! It can change anytime and on short notice! There is only 7 seconds to wrap up a call and ding! There’s another call!!! You have to schedule appointments! Don’t make friends because they won’t be there after a week! Turnover rate is insane!

Explore other reviews about TTEC

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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