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      TTEC

      Engaged Employer

      TTEC reviews

      Chaotic Madhouse - Anonymous employee TTEC Employee Review

      1.0
      Feb 21, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you don't care about job security, consistent scheduling, or engaged management, this is the place for you

      Cons

      Poor pay, schedule, shift changes with little to no notice, Team Leads that lack any competency. They promote "top performers" with no regard for whether or not they actually have a clue about managing. The Peter Principle is in full gear at this hellhole.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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