Nice company but your schedule is on their terms - Customer Service Representative TTEC Employee Review

3.0
Apr 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Convenient to be at home. You can get time off easier than with other companies without being worried about when the last you asked for a day off.

Cons

There is a bid for schedules so you have to trade with other employees to get a schedule to your liking. The pay sucks but it's good choice for a part time job that you don't have to drive to.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
5d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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