TeleTech has offered me a lot of experience and growth - Service Delivery Manager TTEC Employee Review

4.0
Jul 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Very good place to work in

Cons

Too many processes and paperworks for even the simplest things

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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