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      TTEC

      Engaged Employer

      TTEC reviews

      I was told that I was to provide support, but all they wanted me to do was sell. - HP Laptop Support TTEC Employee Review

      1.0
      Jul 31, 2013
      Hp laptop support
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent pay for the area. worked with newer technologies

      Cons

      sales. I was told during the interview process and throughout the ENTIRE training period that this was an IT help desk/desktop support job. I was told that the sales goals were minimal and that it should be no problem to reach them provided I make an offer on every call. In the six months I was there, three people from my "team" were terminated for not making sales goals.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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