Proving ground / stepping stone - Tech TTEC Employee Review

3.0
Sep 20, 2013
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck, you'll get some training, sit in an air-conditioned office and not out in the hot sun all day picking vegetables or breaking your back in a warehouse ... some advancement potential. If you go to work there have a two year plan that includes doing your very best, making some good contacts to use for references, take on extra work if offered, excel at some of your metrics and definitely try to meet all of them at least some of the time. After two years get the hell out of there. If you have followed a plan you should be able to leave on good terms, improve your salary outlook considerably, and be happier for the opportunity & experience.

Cons

Historically call centers move jobs around a lot. It's very easy to do with current technology, and tax credits from local and state governments pay for most of the startup costs. After a site has been in operation for some time the tax credits run out and the location is no longer profitable so they are forced to move on to the next city. Your job will probably only last three years at the most, depending on when you join the team.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
6d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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