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      TTEC

      Engaged Employer

      TTEC reviews

      Went from OK to nightmare - Customer Service Representative II TTEC Employee Review

      2.0
      Nov 20, 2013
      Customer service representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, I had a decent work schedule when I started, good revenue in comission, chances of moving up in the company are real.

      Cons

      Supervisor tend to treat women better, unjustified changes to your work schedule, as time goes on you will receive training to have more responsibilities but your pay will stay the same, supervisor wil ask you to come in for extra hours on your days off. QA is inconsistent. Relationships between supervisors and staff members would cause trouble between reps.

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      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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