Awesome work experience - Customer Service Representative (CSR) TTEC Employee Review

5.0
Jun 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Love it because I get to work from home

Cons

Lack of training but great support

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TTEC Response
6y
We're pleased to be able to offer remote work opportunities at TTEC, and we're glad you are enjoying your role with the best commute possible!

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
6d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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