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      TTEC

      Engaged Employer

      TTEC reviews

      Competitive Pay, Easy Work - Work At Home Customer Service Representative TTEC Employee Review

      4.0
      Jun 17, 2020
      Work at home customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation competitive with my pay as a retail store manager. Light work load. Opportunity to transition to different projects within the company.

      Cons

      Training did not go so well. I got the impression that my trainer did not have the most up to date materials. Things apparently change daily and many of the team chats are supportive but spend a lot of their time trying to figure out the most current practices, with new and old information getting jumbled together.

      avatar
      TTEC Response
      6y
      We welcome your assessment of our processes. Thank you for taking the time to let us know how we can be better.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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