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      TTEC

      Engaged Employer

      TTEC reviews

      Not a great work environment - Associate TTEC Employee Review

      2.0
      Sep 29, 2020
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is nice being able to work from home.

      Cons

      They expect ALOT of work for a little pay. I did not think it was worth it in the long run. Training is rushed so you are thrown in without all the knowledge you need to succeed. HR was hard to get ahold of when issues arose. Management was spotty, and generally unhelpful. "Figure it out."

      avatar
      TTEC Response
      5y
      Thank you for taking the time to give us your feedback. We understand your situation and want to assure you that we are constantly looking for the best ways to train our associates, especially new hires, so that they feel successful in their roles. Please click the following link if you'd like to share your insights: www.formeremployee.ttec.com

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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